Person Health Surgical Associates
George called me to handle a message error on a service ticket I implemented for my Xerox work center. He was polite, courteous, helpful, and efficien.t He asked if I had any other concerns or needs before he finished my service call, which I did, he graciously took care of it explaining what he was doing and why. Top Notch Service!
Brigham Law Office
I felt like a person. That is rare when speaking with tech support or customer service. It should be standard but unfortunately is not. George was very friendly and if he did not know answer he found one quickly.
p.s. He needs an afternoon off to do a hike on one of the trials that goes on the Appalachian trail.
Buildwright Construction, Co
This is the 2nd time I have had the pleasure of working with George. He is always very easy to work with and is willing to clear up any and all issues I’m having with my printer. I always get a call back the same day I put in the request and I never feel rushed through the process.
First Baptist Church of Madison
I had requested a tech to check on a crease problem when printing our monthly church newsletter. David put in a new fuser and solved that problem for me. Morever, David took the time and his amazing expertise and programmed and saved a print job that will print my newsletter more efficiently and saving me so much time. Thanks to David for this “going the second mile.”
Kuester Management Group
George’s explanation and knowledge of the system is amazing. He made what I thought was going to be a difficult task as simple as clicking a button. He is Awesome!!!
George is quite the Customer Service individual. He goes above and beyond all expectations when working on our equipment and explaining what went wrong and getting us back up and running in short order. He is the best! We love George at Mg12!
Dave initially greeted me with a non genetic phrase which i so do appreciate..next he exhibited extreme patience with me as I elementary attempted to explain my printer/computer issues…then to top all of that Mr. Dave “wonderful” Johnson REMAINED with me on the phone until he had SOLVED my problems….He is a splendid example of achieving complete customer satisfaction..A trooper indeed in the field of Business solutions…Thank you Dave for making my business life soooo much better on this day….!!!!!!!!!!!!!!!!!!!!
Trails of the Carolinas
Called for service and George just happened to answer phone, I had not set up a service call request but he helped me with my problem. Very kind.
City Parks & Recreation
Scott is always at the ready to service our machines. He goes above and beyond to make sure the problem is fixed before he leaves and if not he orders the parts and communicates when he will be here to fix the problem. He knows our products and corrects our issues immediately.
Triad Dental Studio
David was onsite to repair the scanner of our Workstation 7556. After the repair, he showed me a few extra perks available with our copier that will be beneficial to our workflow.
He made it so easy to update our copier during off-peak hours – and he had a most pleasant voice and disposition!
Highlands Cove Realty
George was extremely patient with my questions is setting up my personal HP windows 10 laptop with our company infranet.
He did every thing that he was suppose to do great expert help thanks you guys
Presbyterian Church USA/DBA Barber-Scotia College
George was not only pleasant, but he was very helpful. He set up my onsite remote so that I will be able to fix things onsite as problems may arise with my Xerox machines. Again, George was very patient and pleasant.
Took me step by step on installation, apps and was very easy helpful when asked a question, his explanations were very clear and understanding.
Ray Godwin, Attorney at Law
Excellent service. Immediately took me through the steps and solved the problem in a couple of minutes.
Super helpful and always a pleasure to speak with on the phone…I love listening to his voice!
Oconee Memorial Hospital
A big thank you to Annetta who was helping another department with their copier when I asked her to come check mine. She happily stopped and came over to get mine fixed! She does this all professionally and with a smile. We so appreciate her willingness to help and not be “bothered” when interrupted.
He tried different programs to help me resolve my printing issues. He was very patient in explaining everything to me about the problem I was having. He even showed me two different resolutions to the printing issue I was having and both of which was successful. George is Awesome!!!!
Hillcrest Baptist Church
George has excellent knowledge of computer programs and the ability to solve any problems you have between the computer and the copier. He had us back up and running in no time! Morris is blessed to have such an employee!!!
Stokesdale Christian Church
I can’t begin to tell you all that they tried to fix the problem, but I can tell you that they did not quit until they corrected the problem. Very courteous, kind and patient with my lack of knowledge of technical difficulties. I guarantee you I would not be finally getting to get some work done with out them. You’ve got a great “village” there! Thank you to them all!
Henderson County Habitat
I was very pleased to see Denis again. He helped us the last time. He is extremely helpful and knowledgeable… a very pleasant person and he fixed the machine
Very helpful, knowledgable, and patient! Thank you!
Lake Toxaway Company
I had a driver problem and George took care of it in minutes from a remote site. Great service.
Capital Anesthesia Billing
Arnold is always pleasant , always willing to go the extra, extra mile. I thank you Morris Business solutions for having a Tech so personable, that really cares for his customers, he will do what needs to be done to get the job done. This is what most people call “Great Work Ethics”. Thank you Morris Business Solutions. Arnold is the best.
Once the necessary changes were made for what I needed done, George continued on to a test and recommendations to ensure that my computer worked properly.